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Product Information Guides

Our Financial Services Guide and Product Information Guides contain important information about the terms and conditions, fees and charges, transaction limits etc that apply to accounts or access facilities.

You should retain the relevant document for future reference, as the information will also apply to new accounts you obtain, or facilities for accessing these accounts.

For your easy reference here are the relevant documents (click on the links below to access the relevant product information guide)

Financial Services Guide
Product Information Guide: Internet and Tellerphone Banking and BPAY
Product Information Guide: Member Chequing Facility
Financial Services Guide: Standard Non-Cash Payment Services
Product Information Guide: CueCard and VISA Debit Card
Product Information Guide: Transactional and Budget / Savings Accounts
Product Information Guide: Fixed Term Deposits

Questions

If you have any questions, please contact us.

Note: these documents are provided in .pdf format and require version, 4.0 (or later) of Adobe Reader. You can download Adobe Reader by clicking on the "Get Adobe Reader" button below.